GENERAL INFO

SHIPMENT

STANDARD SHIPPING ON DOMESTIC ORDERS - PLEASE ALLOW 2-3 BUSINESS DAYS FOR YOUR ORDER TO PROCESS AND 3-5 DAYS TO SHIP.

CHANGING SHIPPING ADDRESS

SHIPPING ADDRESSES CANNOT BE CHANGED. WE WILL ONLY SHIP TO THE ADDRESS ENTERED WHEN THE ORDER WAS ORIGINALLY PLACED.

AM I ABLE TO CANCEL MY ORDER?

ONCE AN ORDER IS PROCESSED, WE CANNOT CANCEL OR MODIFY A SHIPMENT.

HOW CAN I TRACK MY ORDER?

ONCE YOUR PACKAGE HAS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH CORRESPONDING TRACKING INFORMATION.

WHAT IS THE RETURN POLICY?

IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR YEEZYSUPPLY.COM PURCHASE, FOR ANY REASON, WE WILL OFFER YOU A RETURN AND REFUND WITHIN 30 DAYS OF PURCHASE. *SOME RESTRICTIONS APPLY.

*HYPE PRODUCTS ARE ELIGIBLE FOR RETURNS WITHIN 7 DAYS OF DELIVERY DATE. IN THE PROCESS OF ORDERING THE 7 DAY RETURN WINDOW WILL BE COMMUNICATED ON THE PRODUCT PAGE.

TO REQUEST A RETURN

TO BEGIN THE RETURN PROCESS, PLEASE CONTACT THE CONSUMER SERVICE TEAM VIA THE CHAT OPTION TO REQUEST A RETURN LABEL. YOU WILL RECEIVE A PRE-PAID RETURN SHIPPING LABEL VIA EMAIL. YOU MAY DROP YOUR PACKAGE AT ANY UPS LOCATION. .

WHAT IS THE REFUND POLICY?

ONCE YOUR RETURN HAS BEEN PROCESSED, YOU WILL RECEIVE A